Privacy Policy
Effective Date: January 2026
vfsi.pet ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at vfsi.pet (the "Site").
Please read this Privacy Policy carefully. By accessing and using vfsi.pet, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit information through contact forms, newsletter sign-ups, or account registrations, we may collect your name, email address, phone number, and other details you provide.
- Technical Information: We automatically collect your IP address, browser type, operating system, device type, and referral source when you access our Site.
- Usage Data: We collect information about your interactions with the Site, including pages visited, time spent on pages, clicks, and navigation patterns.
- Cookies: We use cookies and similar tracking technologies to enhance your experience and gather analytics data.
How We Use Information
We use the collected information for the following purposes:
- To deliver and improve our Site's functionality and user experience;
- To conduct analytics and understand user behaviour and preferences;
- To track affiliate referrals and commissions from linked casinos and gambling operators;
- To send promotional content, newsletters, and updates (with your consent);
- To comply with legal obligations and enforce our Terms of Service;
- To prevent fraud and maintain the security of our Site.
Cookie Policy
We use the following types of cookies:
- Essential Cookies: Required for Site functionality (e.g., session management, security).
- Analytics Cookies: Used to track user behaviour, traffic patterns, and engagement metrics.
- Affiliate Tracking Cookies: Used to identify referrals and track affiliate commissions from partner casinos.
- Advertising Cookies: Used for targeted marketing and remarketing purposes.
You may opt out of non-essential cookies by adjusting your browser settings or clicking the cookie consent banner on our Site. Please note that disabling certain cookies may affect Site functionality.
Third-Party Links
Our Site contains links to third-party websites, including online casinos, gambling operators, and affiliate partners. We are not responsible for the privacy practices, policies, or content of these external websites. We strongly encourage you to review the privacy policies of any third-party sites before providing personal information or engaging in gambling activities. Your use of third-party sites is at your own risk and subject to their terms and conditions.
Your Rights
Under Australian Privacy Principles (APPs) and applicable privacy legislation, you have the following rights:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete personal information.
- Deletion: You may request deletion of your personal information, subject to legal retention requirements.
- Marketing Opt-Out: You may unsubscribe from promotional emails by clicking the "Unsubscribe" link in our communications.
- Complaints: You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy rights.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Analytics and usage data may be retained for up to 12 months. Affiliate tracking data is retained for the duration necessary to process commissions and resolve disputes. You may request deletion of your personal information at any time, subject to legal and contractual retention obligations.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@vfsi.pet
We will respond to your inquiry within 30 days of receipt. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.