Responsible Gaming

Gaming Should Be Entertainment

Online pokies and casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While playing can be fun, it's important to understand that the house always has a mathematical edge. Only gamble with money you can afford to lose, and never view gambling as an investment or income source.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access our website and use our services. We are committed to preventing underage gambling. If you are under the legal age, please do not proceed.

By using this website, you confirm that you are 18 years of age or older and legally permitted to gamble in Australia.

Warning Signs of Problem Gambling

If you experience any of the following, you may have a gambling problem. Please seek help:

• Chasing losses by gambling more to recover money you've lost
• Gambling with increasing amounts to achieve the same level of excitement
• Unsuccessful attempts to reduce or control your gambling
• Lying to family or friends about the extent of your gambling
• Neglecting work, study, or personal relationships due to gambling
• Borrowing money or using credit to fund gambling
• Feeling anxious, depressed, or irritable when not gambling
• Gambling to escape problems or relieve stress
• Spending more time and money on gambling than intended
• Committing illegal acts to fund gambling activities

Self-Help Tools

We offer several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a gaming session
• Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
• Time-Out: Take a break from gambling for a specified period

Contact our customer support team to activate any of these tools on your account.

Support Organizations

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organizations:

Australia

• Gambling Help Online – Free, confidential counselling and support
  www.gamblinghelponline.org.au

United Kingdom

• GamCare – Free gambling support and advice
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council – Information and resources for problem gambling
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Helpline: 1-800-522-4700
  www.ncpgambling.org

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  Helpline: 0800 1 372 374 (free and confidential)

Need Help?

If you or someone you care about is experiencing problems with gambling, please don't hesitate to seek professional help. Gambling addiction is treatable, and recovery is possible with support.

Contact one of the organizations listed above today. Your wellbeing is important to us.

Last updated: 2026. This responsible gaming information is provided for residents of Australia and those accessing vfsi.pet.